by Leon Reingold | Jul 10, 2020 | Business, Communication, Continuity, Human Resources, Productivity, Remote Work
Businesses of all sizes and types have struggled to weather the adverse impact of the ongoing pandemic. Companies that had prior experience in managing remote workers were quick to implement work-from-home (WFH) policies for their workforces. Other businesses that...
by Jacob Wilson | Jul 1, 2020 | AI, Business, Communication, Phones, Telecom, VoIP
With the advance of the internet, customer support has moved online. Live chat, chatbots, email support, and social media conversations are just some of the numerous examples of virtual customer service. Artificial intelligence is taking customer support to a whole...
by Jacob Wilson | May 23, 2020 | Communication, Legal, Remote Work, Software, Technology
While some professions have already embraced the opportunities that remote work offers, others are only joining the game. This applies to much of the legal sector, and their precaution was only natural because the need to nurture a highly safe environment is even...
by Kristin Savage | May 19, 2020 | Business, Communication
It may be tempting to dismiss a CSR report as something that nobody is going to read. After all, how much time should one take on a document that’s maybe at best a formality – something that is published out of obligation and nothing else? There are a few...
by Diana Nadim | May 1, 2020 | Business, Communication, Internet, Productivity
In today’s modern world, remote work is no longer considered extraordinary or unusual. Whether you’re working as a freelancer or your company simply encourages remote work, you are a part of a growing group of people whose office is wherever their laptop is. While...
by Lauren Morley | Mar 10, 2020 | Business, Communication, Email, How To
Take a look at the unread emails in your inbox and make note of your course of action. Which emails do you immediately delete without opening? Open, but not scroll through entirely before deciding to delete? On the opposite end, which emails catch your attention, and...