Most, if not all, businesses across the world use technology to complete their duties effectively. And we’re aware of how frustrating it is when technology isn’t working. If you own a company, you’re probably familiar with the countless times you’ve dealt with broken or unreliable technology. Clicking randomly on buttons, plugging and unplugging the cords, and trying your best to fix the issue just won’t work. That’s the reason why all businesses should use IT support. Most companies worldwide get this help through outsourcing.
Why do organizations believe that outsourcing is better than hiring? In this article, we’re going to list some of the perks of IT support outsourcing and the top 5 industries that can benefit from it the most.
TRANSPORTATION & LOGISTICS
Because e-commerce has skyrocketed in the past year, transportation companies are facing higher workloads and stricter deadlines. Technology can make things easier, but what can you do when you don’t have the budget to hire a dedicated IT team?
A good start might be to outsource support needs. This can give you a preview of what a fully outsourced IT team would be like. From there, you may decide to rely on an IT company for anything from cybersecurity to hardware needs or projects. A third-party supplier is always welcome in a company that uses a lot of energy and resources for day-to-day operations.
Logistics IT is changing quickly nowadays, so it becomes really difficult to keep up with new updates. By outsourcing your IT needs, you’ll relieve the burden of managing your own infrastructure or additional personnel, while staying on the forefront of technology. You’ll have a team that can deal with IT tasks while you ensure that clients are treated with excellent care.
CONSTRUCTION
There are technology tools available to automate manual processes, improve effectiveness, and reduce costs for better profits. More than 50% of contractors use pen and paper for everything they need to plan and estimate for their projects. The construction industry spends the least on technology, and little to none on IT support. The construction industry should consider implementing strategic IT solutions to help them level up their tech usage.
Technology has advantages – and plenty of them – but risks, too. Natural disasters, cyber threats, and system failures can cause data loss, but many construction companies don’t have a security policy in place for data storage. This requires specialized IT knowledge to provide strategic management and increase productivity in your business.
There are some barriers when it comes to implementing new technology tools in the construction industry, but with the help of a dedicated IT team, you can enjoy your new technology in a proactive environment.
FINANCE
IT support is essential in the financial world, and especially the trading sector. In the past few years, the number of people who have used websites and apps to trade currencies and stocks has increased considerably, and brokers need IT support to ensure that their services are live at all times and that traders have a great experience. Brokers who provide specific forex trading platforms can also use IT support to optimize the trading experience and develop automated trading systems.
Other businesses in the financial space, such as accountants and investment firms, rely on their clients’ data to be kept both safe and accessible at all times. They often hold sensitive information on dozens to hundreds of businesses and people. Outsourcing IT management ensures that experts are guarding this data 24/7, and keeping your systems efficient and up to date.
LEGAL
Contrary to common belief, the legal industry no longer relies solely on pen and paper. Like many other industries, it has undergone a digital transformation process in the past few years, which calls for professional IT services.
Many lawyers don’t know how to properly manage the complexities that come with modern IT systems. For example, hackers are getting smarter and more intricate in their methods each day, which means IT solutions must be upgraded constantly for security purposes. When your average lawyer doesn’t know how to check up on or change password protocols or firewalls or any other number of things involved in IT management, they need someone else who does. It’s imperative to protect client data in the legal industry, so properly set up and managed security and IT systems are a must.
EDUCATION
Why should the education sector outsource IT support? Each educator needs help in this area, especially in the age of online classes, but putting together an ed-tech support team can be costly. And with most schools using cloud-based data storage, adequate tech support is needed. Institutions can have limited budgets, and even if they don’t, it can still take forever to provide proper training to the IT department.
Let’s face it: teachers are not IT support team specialists, so tech duties can’t fall in their hands either. They are professors that need reliable resources to teach. So, the power is not entirely in their hands, but in the third-party support team. Using third-party tech support provides flexibility and affordability that also maximizes the educational profits of improving educational technology.
Technology is supposed to support businesses and many other fields. But without proper support itself, technology isn’t useful at all. The benefits of IT outsourcing are plenty, so contact a company for a free assessment if you want the best for your business.
