Managed IT Services
Get IT complexities off your plate.
Our comprehensive managed IT services allow you and your team to focus on driving growth.
WHAT’S INCLUDED
IT systems, processes, procurement, and more
We got you covered.
SaaS administration
We handle the full administration of your SaaS applications, including onboarding/offboarding users, managing licenses, and making sure security protocols are followed.
Streamlined IT processes
We use IT service management (ITSM) to simplify and automate IT workflows, making it easy to manage your team’s onboarding/offboarding, hardware inventory, and procurement.
Procurement & logistics
We handle hardware procurement, provisioning, and storage services, so your team has everything they need to stay productive.
24/7 SERVICE DESK SUPPORT
Around-the-clock support for your team
- ✓ Dedicated issue resolution with a skilled technician for end-to-end support.
- ✓ IT service management streamlined for quick issue reporting and resolution tracking.
- ✓ Advanced troubleshooting support which includes software, hardware, and connectivity issues.
ENHANCED USER EXPERIENCE
Making IT a breeze
- ✓ Real-time IT monitoring that proactively detects and addresses issues before they happen.
- ✓ Multi-channel support to get help quickly via phone, chat, email, or video.
- ✓ Cloud backup solutions to ensure your data is always up-to-date.
ADVANCED SECURITY & RISK MITIGATION
Enterprise-grade security to keep you protected
- ✓ Data encryption to keep your data secure and protected from unauthorized access.
- ✓ Proactive threat detection to identify and address vulnerabilities before they become issues.
- ✓ Regulatory compliance support to help you meet security standards and industry regulations.
Ready to streamline your IT and SaaS management?
Let Techvera handle it so you can focus on what matters most.