SERVICES
One service to procure, provision, deploy, track, retrieve, and retire every device in your fleet.
Stop losing laptops, chasing vendors, and onboarding with spreadsheets. FleetOps is our fully managed device lifecycle service that covers every piece of hardware logistics so your IT team can focus on strategy instead of shipping labels.
How FleetOps Works
Six Steps. One Seamless Service.
From the moment you need a device to the moment it is responsibly retired, FleetOps manages every step.
01
Procure
Source the right device at the right price. We handle vendor relationships, bulk orders, and purchase logistics.
02
Configure
Zero-touch provisioning with your apps, security policies, and user settings. Ready to use out of the box.
03
Deploy
Ship directly to the employee, anywhere. They open, power on, and start working in minutes.
04
Manage
Track every asset, monitor health, and coordinate repairs. Full visibility from one dashboard.
05
Retrieve
When employees leave, we handle device collection with pre-paid kits and automated follow-ups.
06
Retire
Secure data wipe, certified destruction, and responsible recycling or resale. Full compliance documentation.
The Challenge
Hardware Management Is a Hidden Time Sink
Between onboarding, offboarding, repairs, and tracking, most IT teams spend more time managing hardware logistics than solving real problems. Distributed teams make it exponentially harder.
3 hours
average time lost per employee on hardware issues monthly
Source: Gartner
$4,000+
average cost of a lost or unrecovered laptop
Source: Ponemon
30%
of companies lack visibility into their device inventory
Source: Flexera
48 hours
from order to doorstep with our expedited provisioning
Source: Techvera
Capabilities
Everything you need to keep your team equipped, productive, and secure from hire to retire
Hardware Procurement
Apple, Dell, Lenovo, and more. We source the right devices at competitive prices and handle purchase orders, vendor management, and bulk discounts so you never chase a hardware quote again.
Zero-Touch Provisioning
New hires get a fully configured device shipped to their door. Pre-loaded with apps, security policies, VPN, and email. They open the box, power on, and start working.
Employee Onboarding
From offer letter to first login in under 48 hours. We coordinate device selection, provisioning, shipping, and account setup so new hires are productive from day one, no matter where they sit.
Employee Offboarding & Retrieval
When employees leave, we handle the awkward part. Pre-paid shipping kits, automated follow-ups, verified chain of custody, secure data wipe, and asset redeployment or retirement. No more chasing down laptops months after someone quits.
IT Asset Tracking
Every device tracked from purchase to retirement. Serial numbers, warranty status, assigned user, location, and security compliance in a single dashboard you can actually use.
Refresh & Replacement Cycles
We track device age and performance so you replace hardware proactively, not reactively. Staggered refresh schedules prevent budget-busting bulk replacements.
Sustainable Disposition
Retired devices are securely wiped, data-certified destroyed, and responsibly recycled or resold. You get compliance documentation and sometimes a check back.
Who This Is For
Built for Growing, Distributed Teams
If you have employees working from multiple locations, onboard more than a handful of people each quarter, or have ever lost track of a company laptop, FleetOps is for you.
- Companies with remote or hybrid workforces across multiple states
- Fast-growing teams that onboard 5+ employees per month
- Organizations with no dedicated IT procurement person
- Businesses that have lost devices during employee offboarding
- Companies spending too much time on hardware logistics instead of strategy
- Any team still tracking devices in a spreadsheet
Partner Advantage
Premium Access to the Brands You Use
As an Apple Authorized Reseller and Microsoft Solutions Partner, we get preferred pricing and direct support channels that independent buyers cannot access.
Apple Authorized Reseller
Premium Technical Partner
MacBooks, iPads, and iPhones at competitive pricing with Apple Business Manager integration, Jamf MDM, and zero-touch enrollment built in.
Explore Apple servicesMicrosoft Solutions Partner
Modern Work Specialization
Surface devices and Windows laptops with Microsoft Autopilot, Intune MDM, and seamless Microsoft 365 integration from the first power-on.
Explore Microsoft servicesRelated Services
Services That Strengthen FleetOps
Device lifecycle management works best when it is connected to your broader IT strategy. These services complement FleetOps.
Service Desk
When hardware issues pop up, your employees reach our service desk for immediate troubleshooting and repair coordination.
Learn moreCybersecurity
Every device we deploy comes hardened with endpoint protection, encryption, and zero-trust policies baked in from day one.
Learn moreDigital Transformation
FleetOps is one piece of a broader technology strategy. Digital transformation aligns your entire stack with business goals.
Learn morePractical answers to the questions we hear most about our managed device service
FleetOps Questions Answered
We procure from all major manufacturers including Apple, Dell, Lenovo, HP, and Microsoft Surface. As an Apple Authorized Reseller and Dell partner, we get competitive pricing on the devices our clients use most. We also source monitors, docking stations, keyboards, headsets, and other peripherals. If you need it for work, we can get it.
We pre-configure each device with your company image, applications, security policies, and user account before it ships. When the employee opens the box and connects to the internet, the device automatically enrolls in your MDM, downloads remaining configurations, and is ready to use. The employee never needs to visit an office or call IT. We use Apple Business Manager and Microsoft Autopilot to make this seamless.
Everything hardware-related. Once you confirm a new hire, we select and procure the right device, configure it with your apps, security policies, and user account, then ship it directly to the employee. They receive tracking info and a welcome guide. On their start date they open the box, power on, and they are ready to work. The whole process typically takes under 48 hours from request to delivery.
We send the departing employee a pre-paid shipping kit with clear instructions. If they do not return the device within your defined window, we send automated reminders with escalating urgency. We track every device through the return process and confirm receipt. Once returned, we securely wipe the device, update your asset inventory, and either redeploy or retire it based on its condition and age.
Yes. We handle procurement and shipping across the US and coordinate international deployments through our logistics partners. Power adapters, keyboard layouts, and regional compliance requirements are all handled. Most domestic shipments arrive within 2 to 5 business days, and international within 5 to 10.
FleetOps is included as part of our managed IT service for clients on a per-user plan. Hardware costs are quoted separately based on your device preferences and volume. There are no surprise fees for provisioning, tracking, or retrieval. We handle the logistics so you just see a clean per-user cost and a separate hardware line item when you buy devices.
We track warranty status for every device in your fleet. When something breaks, your employee contacts our service desk and we coordinate the repair. For devices under warranty, we manage the manufacturer claim. For out-of-warranty devices, we assess whether repair or replacement makes more financial sense and give you a recommendation with the numbers behind it.
Get a FleetOps assessment and a clear plan to streamline procurement, onboarding, offboarding, and everything in between.