Employee Device Services
Ensure your team's devices are supported and secure.
We handle every aspect of your employees’ devices—from setup to security—keeping your employees connected and protected.
DEVICES ACTIVELY UNDER MANAGEMENT
WHAT’S COVERED
Boost productivity and stay secure with end-to-end device management
Setup and configuration
We simplify onboarding by setting up devices with the right tools, software, and security. From new hires to replacements, we ensure all devices are properly configured and secure from day one.
Monitoring and maintenance
We continuously monitor device performance to detect and resolve issues early, preventing downtime and keeping devices running efficiently.
Security and compliance
We use advanced security measures like device encryption and remote wipe to protect sensitive data, ensuring compliance with industry standards like HIPAA and GDPR.
Secure IT asset management
We protect your devices even when they’re not in use. Our hardware lab ensures your IT assets are securely stored. Every device goes through a comprehensive intake process—including data wiping, damage inspection, and OS reinstalls—to keep your hardware safe, refreshed, and ready for redeployment, all while maintaining strict security protocols.
LIFECYCLE MANAGEMENT
Full coverage every step of the way
- ✓ Procurement and deployment so you can source, provision, and distribute your team’s devices.
- ✓ Device replacements and upgrades for aging hardware to keep your team productive.
- ✓ Secure decommissioning to safely retire devices with data wiping and eco-friendly disposal.
IT ASSET INVENTORY MANAGEMENT
Secure storage and hassle-free device management
- ✓ Devices safely housed in our 6,000 sq. ft., badge-controlled warehouse with 24/7 surveillance.
- ✓ Device intake & refresh—inspected, securely wiped, repaired, & restored to like-new condition.
- ✓ Easy returns with QR codes for hassle-free, accurate inventory management.
ENHANCED SUPPORT
Keep your team productive with 24/7 support
- ✓ 24/7 help desk support available any time through email, phone, chat, or video.
- ✓ Performance troubleshooting to resolve software and hardware issues quickly and efficiently.
- ✓ Mobile device management (MDM) to keep mobile devices updated, secure, and compliant.
REMOTE DEVICE MANAGEMENT
Seamless device management from anywhere
- ✓ Remote monitoring to track the performance of remote devices and address issues quickly.
- ✓ Safe, remote access through high-security measures including secure VPNs and encryption.
- ✓ Remote troubleshooting so your team gets fast support wherever they are.
SECURITY AND COMPLIANCE
Protect your devices and ensure compliance
- ✓ Data encryption to protect sensitive information on all devices.
- ✓ Remote wipe capability to securely erase data from lost or stolen devices.
- ✓ Compliance management to ensure your devices meet regulations like HIPAA, GDPR, and more.
Ready to simplify and secure your device management?
Let us manage your employee devices so your teams stay focused and productive.