by Jacob Wilson | Jul 1, 2020 | AI, Business, Communication, Phones, Telecom, VoIP
With the advance of the internet, customer support has moved online. Live chat, chatbots, email support, and social media conversations are just some of the numerous examples of virtual customer service. Artificial intelligence is taking customer support to a whole...
by Lauren Morley | Dec 14, 2018 | Business, Cloud, Data, Internet, Phones, SMB, Technology, Telecom, VoIP, Website
There’s definitely a difference between getting value and getting swindled! Do you know which one’s happening in your business? Many executives don’t. We’ve consulted with a lot of companies, and have found the majority of them are overspending...
by Lauren Morley | Jan 6, 2017 | Business, Communication, Phones, Telecom, VoIP
Business technology is constantly changing and improving. Voice over Internet Protocol (VoIP) calling technology is a great example of this. It has been gaining popularity among both individual subscribers and businesses. In conventional systems, phone calls are made...