by Jacob Wilson | Jul 1, 2020 | AI, Business, Communication, Phones, Telecom, VoIP
With the advance of the internet, customer support has moved online. Live chat, chatbots, email support, and social media conversations are just some of the numerous examples of virtual customer service. Artificial intelligence is taking customer support to a whole...
by Lauren Morley | Apr 24, 2019 | Business, Computers, Managed Service, SMB, Technology, Telecom
Imagining Techvera is the best fit for everyone is a nice thought, but it’s not the case! Sometimes we just aren’t right for some people’s needs and that’s okay. There are quite a few awesome service providers in Denton County and we want to...
by Lauren Morley | Dec 14, 2018 | Business, Cloud, Data, Internet, Phones, SMB, Technology, Telecom, VoIP, Website
There’s definitely a difference between getting value and getting swindled! Do you know which one’s happening in your business? Many executives don’t. We’ve consulted with a lot of companies, and have found the majority of them are overspending...
by Lauren Morley | Feb 23, 2017 | Business, Communication, Electronics, Hardware, Phones, Telecom
There are a lot of advantages to mobility in today’s workforce, but the Bring-Your-Own-Device (BYOD) movement has brought its share of headaches as well. People who have just bought the latest technology don’t want to have to set it aside to use a separate...
by Lauren Morley | Jan 6, 2017 | Business, Communication, Phones, Telecom, VoIP
Business technology is constantly changing and improving. Voice over Internet Protocol (VoIP) calling technology is a great example of this. It has been gaining popularity among both individual subscribers and businesses. In conventional systems, phone calls are made...
