by Frankie Wallace | Nov 8, 2020 | AI, Software, Technology
This year has proved a pretty wild time with a pandemic, political unrest, and a new hard look at social inequality. Though these are all very important issues in their own right, there are also big things happening that are a little more optimistic – first and...
by Artur Meyster | Sep 4, 2020 | AI, Data, Technology
Data analysis has been around since the last century, but when it came to vast amounts of it, there weren’t minds—or later computers—powerful enough to process it all. After some developments in computing power, the data could at least be stored somewhere, but the...
by Beatrix Potter | Aug 10, 2020 | AI, Business, Data, SMB
Artificial intelligence (AI) tools are becoming an integral part of businesses and a way to distinguish yourself as an engaged and forward-thinking company. With AI usage up more than 270% since 2015, using automated and machine learning systems to speed up and...
by Alice Jones | Aug 8, 2020 | AI, Data, Technology
The popularity of machine learning and artificial intelligence has continued to grow for many years and has finally gotten the spotlight. But what are these terms? Artificial Intelligence (AI) has to do with machines being able to simulate human intelligence, so the...
by Jacob Wilson | Jul 1, 2020 | AI, Business, Communication, Phones, Telecom, VoIP
With the advance of the internet, customer support has moved online. Live chat, chatbots, email support, and social media conversations are just some of the numerous examples of virtual customer service. Artificial intelligence is taking customer support to a whole...
by Jamie Fry | Jun 22, 2020 | AI, Business, Data, Technology
2020 hit many of us with a lot of unforeseen events, and these events forced us to work differently. Not just that, but trends that had started the year prior gained more dominance this year. Many of these technological trends have had a big impact on the way we work,...
