“Before flat rate IT, we would try everything we could to fix a problem and everyone in the building would be frustrated. After switching, we just pick up our phones and press the Techvera button to speak with the help desk immediately. Or we can put in a service ticket from any workstation and include a screenshot of any error or virus message we may see. You being able to remote in and fix most problems within minutes is priceless to us.
Flat rate IT was attractive because I knew it would elevate our service. Our phones are now VOIP that were installed by Techvera and our Frontier bill was cut in half. Reese and Justin and all the staff at Techvera are so helpful and friendly. If they can’t fix something over the remote they are in our office so quickly. I’m so glad I made the decision to go to this level of service.”
Dr. Lori Hill – Owner of Dove Creek Animal Hospital