Custom Technology & Outsourced IT Support for Managers & Assistants

Training, efficiency, support, reliability, empowerment

“Love you all, so nice to have someone knowledgeable to call when there are tech issues–keep up the good work!!”

Heidi Fritz

Assistant Comptroller, American Flyers

How Can Outsourced IT Support Managers and Assistants?

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Operational Efficiency

The modern business is dependent on technology. When critical programs and devices aren’t working, operations quickly come to a halt. This isn’t acceptable for a busy, growing company. These troubles become a thing of the past through proactive technology management.
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Security

It only takes a few minutes for your entire business to be compromised in a cyberattack. Industry-leading security protects every layer of your business and its data to prevent breaches + lost revenue, time, and client trust.
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Preventing IT Issues

Of course, one of our biggest goals is to prevent IT problems before they ever happen! Far too often we’ve seen talented office managers or assistants become the designated computer person of the business, as you’re often the jack- or jill-of-all-trades. Being helpful is wonderful, but not when it takes you away from the important work you’re meant to do. We handle and prevent anything that comes up, giving you back your time and peace of mind that a technology problem won’t halt anyone’s day.
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Workflow

Imagine everyone in your office having the tools and information they need, when they need them, from anywhere they happen to be (and without having to bug you about it!) Make it effortless for you and your team to stay on track, productive, in sync, and accurate with the right technology.
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Customer & Team Satisfaction

When your coworkers and clients are happy, everything seems to run smoother! You have more time to spend on constructive projects, and the company can thrive with minimal headaches. The right technology and tools are key to enabling this. Cohesive communication, productivity, documentation, and management technology will support everyone’s happiness.
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Time & Vendor Management

Helping manage an office means your time is both valuable and limited. Trying to find someone to fix problems (or even doing it yourself) wastes hours that could be spent helping your team and clients. Reclaim your time to focus on the work that’s productive and valuable to the company.

Supporting the needs of a business is tough.
Let’s make it a little easier.

 

Saying your workday is hectic would be an understatement. Trying to keep both customers and staff happy is a challenge with little room for error. Typically being the office jack-of-all-trades means you’re often called upon to handle things that are outside of your job description, including IT needs.

With your high + varied workload and laundry list of responsibilities, you’d like to be able to offload out-of-scope tasks and refocus on supporting your team. We can help by taking IT troubleshooting off your plate, empowering your team to be more productive and efficient, improving the reliability of your technology, performing staff training, and giving you better tools for your job.

Equine Express testimonial

“The relationship that our family business has built with Techvera, is indescribable at this point. The amount of trust we have in them and their team to professionally and proficiently manage our computers, IT, and VoIP phones is everything our business depends on. Not to mention the resource that they are for helping us solve all tech related problems. I can without a doubt, recommend Techvera to any business looking for help with their technology!”

Amanda Alexander
Equine Express